What is the General Admission Seating Policy?

General Admission, or GA seating, is first come, first served, upon entering the arena.

Some events offer General Admission - Standing Only Floor Access.

When do Advance Tickets go on Sale?

Advance Ticket sale dates are determined by the show promoter and vary depending upon the show.
To check if tickets for an event are currently on sale, contact the Box Office using one of the methods below.
(901) 417-8855

Can I take Pictures during an Event?

Camera policies vary by event.

The PEC Staff does our best to post this information in a timely manner. Please check our website for information on use of cameras.

If you’re unsure, please call us at (901) 417-8855.

I Have Lost an Item, What should I do?

The lost and found is located at the Box Office and is inventoried by our Box Office Staff.

If you realize that you’ve lost an item during an event, please ask any of our staff for assistance.

If you don’t become aware of lost items until after the event, please call us at
(901) 417-8855.

I Need First Aid, What should I do?

There is a First Aid Office located near the Box Office at the entrance to Paradise Entertainment Center.  

If you or someone you’re with needs medical assistance while at the PEC, please don’t hesitate to visit our First Aid Office or ask any of our staff for assistance.

I Have a Ticket at "Will Call". How can I pick it up?

Credit Card used during Ticket Purchase or Photo ID are required when picking up Will-Call Tickets. Will-Call is located at the main box office near the front entrance to the PEC.