Monday thru Friday: 11:30am - 5:00pm Weekend Hours: Box Office will open 4 hours prior to show time for most ticketed events.*
Tickets may be ordered over the phone or at the box office window during standard Box Office hours.
The Box Office will normally stay open through intermission of the event. The Box Office can close at any time deemed by management after show start time.
*PEC Management reserves the right to modify hours as it deems necessary. Please check individual show info for hours.
PEC sells tickets on behalf of promoters, teams, performers, etc., which means that PEC does not set the ticket prices, discounts, group rates or determine seating locations and price breakdowns.
Tickets are sold by phone at (901) 417-8855, and at the PEC Box Office.
Tickets for popular events may sell out quickly. Occasionally, additional tickets may become available prior to the event. However, the PEC does not control this inventory or its availability.
Visa, Master card, & Discover accepted online or on the phone. Cash, Visa, Master card, & Discover accepted at the box office.
Tickets purchased via charge by phone and are subject to additional ticket processing fees.
Some events may charge additional ticket processing fees at the box office window.
Mail: Tickets are shipped via standard USPS and must be ordered 7 days prior to the event date.
Will-Call: Will-Call is located at the main box office at the main entrance to the Paradise Events Center. A Valid ID and the Credit Card of purchase are required when picking up tickets; please bring your confirmation printed out or on your mobile device
Important Info Regarding Purchasing Tickets
The Paradise Entertainment Center is the only official ticketing provider for events at the Paradise Entertainment Center. Tickets may be purchased at the Paradise Entertainment Center Box Office, or charge by phone or (901) 417 8855. Please be advised that any other ticketing website is not an authorized seller of tickets for events at the Paradise Entertainment Center. Purchasing tickets outside of Paradise Entertainment Center may result in fraudulent tickets, or tickets that cannot be used for entry. These tickets will not be exchanged and/or refunded by the Paradise Events Center.
ALWAYS . . . Purchase your tickets directly from the Paradise Entertainment Center. Many “secondary” ticket companies or “brokers” lead you to believe that they are the official site for purchasing tickets and sell tickets for much higher than the face value of the ticket.
ALWAYS . . . Start at www.PECMemphis.com and follow the links to purchase tickets to events taking place at the Paradise Entertainment Center.
Parking is available on site.
Parking is not included in the price of your ticket.
Come early to avoid parking delays and to get a prime parking location.
Handicapped parking: Designated accessible parking for persons with disabilities is available.
Children age 2 and under are admitted free to most events if accompanied by a parent/guardian and held (seated on lap). Any child occupying a seat must purchase a ticket for that seat.
Please refer to Event information for Age limits, as some productions require children younger than 2 to purchase a ticket.
The Paradise Entertainment Center is fully compliant with all ADA guidelines.
Ramps and seating for people with mobility concerns are available.
To purchase ADA accessible seating for any event, please visit our box office, or call (901) 417 - 8855.
PEC in its sole discretion will set the re-entry policy for the event on an event by event basis.
Please check the events detail to determine whether re-entry will be permitted for the event you are attending.